THE Software Development and Database Management Division of the City Management Information Systems and Innovation Department (CMISID) updated the newly reassigned staff of the Office of the Building Official (OBO) on their department’s online Complaint Management System.

 

OBO personnel were re-oriented on the system’s automated features that consisted of complaint registration, case assignment, progress tracking and report generation.

 

Through the online complaint management system, the OBO improves their workflow and provide prompt, transparent, and reliable service to the community. (DYM/CIO/Photo courtesy to CMISID)